- The offer
- Positioning
- Product hierarchy
- Decision journey
- Operations
Sometimes the website is the problem. Sometimes it is where a larger problem becomes visible.
An outside view can help
the whole come into focus.
Alongside consulting, I design, build, and manage websites and create the materials businesses need to operate and sell. Individual projects and ongoing web and design support.
Choose what brought you here.
Sometimes the website is the problem. Sometimes it is where a larger problem becomes visible.
Distinction usually begins with a business decision, then becomes a design decision.
A good concept also has to work in production, regulation, and the market.
Launch problems often begin earlier than they first appear.
Sometimes the problem isn’t a person or a product. It’s the way the parts interact.
I don’t arrive with a process that assumes the answer.
I can work across the gaps between the people already involved.
And sometimes the website really isn’t the problem.
I look at how the parts affect one another before deciding which part to change.
Oaxacan mountain rum

Colorado cannabis

Automated cultivation system

Eureka / Montana

Operator-led cannabis services

Intention candles / Montana

I’ve built brands of my own, working across the product, identity, packaging, trade materials, and website, as well as getting them into the market. I lead the branding and work with artists I know and trust.

I built the brand around the spirits and the families who make them, with product labels, trade materials, and a website.
Visit Cuentacuentos ↗
I developed the positioning and led the character, packaging, and website work for a mezcal made for the bar.
Visit Tipo Bueno ↗
I led the identity and packaging work that gave a house mezcal its own place within the Cuentacuentos range.
Explore the Cuentacuentos range ↗
I recognized the quality of the spirit and led its identity, packaging, website, and path from Oaxaca to the U.S. market.
Named one of VinePair’s 50 Best Spirits of 2023. ↗
Visit Tso’ok ↗Seven years running an early online dietary-supplement store / millions of consumer products sold / product research / copy / compliance / data / fulfillment / operations / acquisition
Ownership / cultivation / products / licensing / books / special projects
Producers / product development / importing / distribution / fundraising / market
Hospitality / ag-tech / systems / positioning / digital / getting it done
If the parts seem reasonable but the whole still isn’t working, I’d be glad to take a look with you.

I work with a limited number of companies on monthly engagements, handling their websites and recurring creative needs.